Customer reviews of Bourne Valley Autos

By ZIFSO N on 15 July 2020 | Verified purchase

Excellent customer service, straight forward purchase. I will definately recommend them to anyone looking for their next ride.

By SIMON G on 07 July 2020 | Verified purchase

Good company to work with, admin is sorted quickly and there are no hidden costs etc. Would certainly recommend to anyone looking for a new vehicle.

Reply from Bourne Valley Autos on 07/08/20

Thanks Simon, great to meet you and it was a bonus we could sort a deal out! Mark

By KEVIN P on 04 July 2020 | Verified purchase

Quick and simple negotiation and collected from home to pickup vehicle.

Reply from Bourne Valley Autos on 07/07/20

Thanks Kev, it was my pleasure. Mark

By Jeremy S on 01 July 2020 | Verified purchase

Very friendly sales man, polite,easy to speak too, purchase went so well, very pleased to have purchased a vehicle, and text me next day for forgetting car folder, thank you

Reply from Bourne Valley Autos on 07/07/20

Thanks Jeremy, very quick sale but a pleasure to meet you. Mark

By KAREN H on 01 July 2020 | Verified purchase

Urban dictionary definition of a used car salesman- one who attempts to sell you a lemon. My definition of Mark - absolutely brilliant. Very straightforward and great to deal with.

Reply from Bourne Valley Autos on 07/07/20

Hey Karen, Thank you so much for your kind words ! Great to have a deal with you and you did make it a very funny experience lol Your PX has gone to a good home as promised! Mark

By COLIN B on 01 July 2020 | Verified purchase

The owner could not have been more helpful he was very approachable and friendly and kept us informed about what was happening with the car

Reply from Bourne Valley Autos on 07/07/20

Thanks Colin, we always do the best we can bud ! Mark

By DAVID P on 30 June 2020 | Verified purchase

Mark is very easy to deal with, probably my best experience purchasing a second hand vehicle, good job Mark as this is rare that i make any comments or reviews.

Reply from Bourne Valley Autos on 07/07/20

Thanks for your kind words David and taking the time to do a review for me. Much appreciated. Mark

By ALAN A on 23 June 2020 | Verified purchase

mercedes drove 3.5 hrs he was waiting for me car was has he stated in his add px with no probs paid with card (coffee was bad ) sent email asking was all ok on drive home 3.5hr car drove nice all the way would go back if in the market for another car or van best price by fare thanks allan a scunthorpe

Reply from Bourne Valley Autos on 07/07/20

Thanks for the review Alan, i will upgrade my coffee on the back of that lol. Mark

By JAMES B on 11 June 2020 | Verified purchase

I originally came to Bourne Valley Autos to test drive a car. Upon arrival, the greeting I received from the team was warm and welcoming. I was free to test drive the car and others without any pressure to buy! After finding the right car for me and my family, the process was so easy and transparent. Everything was organised over the phone and I collected the car 2 days later. Without doubt, this has been the best car dealership I have ever visited! I cannot recommend them enough.

Reply from Bourne Valley Autos on 07/07/20

Thanks for the kind review James, it was a pleasure to have a deal with you. Mark

By MARK C on 23 May 2020 | Verified purchase

I contacted Bourne Valley Autos as I urgently needed a replacement car, as a key worker I couldn't afford to not be able to get to work. I explained this to Mr Gates at BVA and he could not have been more helpful. He talked me through what they had in my price range and once I had decided the car I wanted he even arranged to meet me at a convenient place so I could take the car for a test drive. Bourne Valley Autos really stepped up and helped me out, I can't praise them enough.

Reply from Bourne Valley Autos on 07/07/20

Thanks for the kind words Mark. It really was a pleasure to help someone who helps so many of us ! SO BIG THANK YOU TO YOU AND ALL KEY WORKERS IN THESE STRANGE TIMES ! ! Mark