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Customer reviews of Bourne Valley Autos

At Bourne Valley Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Bourne Valley Autos

Bourne Valley Autos
5
4.9

Based on 93 customer reviews

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  • 5

    Traditional car dealer

    By ROB M on 14 August 2017 | Verified purchase

    Traditional car dealer, with a friendly low-pressure attitude that inspires trust.

    Reply from Bourne Valley Autos on 17/10/17

    Thanks Rob!!


  • 5

    Brilliant

    By JAMES S on 06 April 2017 | Verified purchase

    Put a deposit down on a 2000 SLK Merc - lovely car & great condition for its age.. drives perfectly aswell. Jack and the other gent in the office were very friendly and helpful. Would recommend to anyone.

    Reply from Bourne Valley Autos on 17/10/17

    Thanks James


  • 5

    Great service and value.

    By JOHN M on 01 April 2017 | Verified purchase

    Friendly, no nonsense, no waffle, good value. I'd recommend them.


  • 5

    good deal

    By DAVID L on 03 March 2017 | Verified purchase

    straight forward dealer no problems

    Reply from Bourne Valley Autos on 04/03/17

    Thanks David. It was a pleasure


  • 5

    Car Purchase

    By Mike F on 23 February 2017 | Verified purchase

    Thoroughly impressed from initial call for advice to collection of vehicle. A friendly & helpful approach which gave a fantastic overall outcome. Would have no hesitations in recommending Bourne Valley Autos.

    Reply from Bourne Valley Autos on 24/02/17

    Thanks Mike, Glad we could help and we hope you enjoy your new Wheels Mark


  • 5

    5 star service

    By JADE N on 23 February 2017 | Verified purchase

    Mark couldn't have been more helpful or flexible; we got a great new car at the perfect price for us.

    Reply from Bourne Valley Autos on 23/02/17

    Thanks Jade, It was a pleasure doing business with you Mark


  • 5

    Very pleasant car buying experience.

    By James H on 15 February 2017 | Verified purchase

    Fantastic customer service from beginning to end. Friendly sales persons and no 'high pressure' sales tactics at any point. Would reccomend to anyone.

    Reply from Bourne Valley Autos on 16/02/17

    Thank you James, it was a pleasure doing business with you. Mark


  • 5

    A reputable used car dealership.

    By SARAH JANE J on 23 November 2016 | Verified purchase

    Exceptional customer service and very trustworthy, I would highly recommend BVA and will be contacting them again in the very near future.

    Reply from Bourne Valley Autos on 15/02/17

    Thank you.


  • 5

    What a relief that dealers like this exist!

    By Sally P on 17 May 2019 | Purchase not verified

    In early May I spotted an advert in AutoTrader for a 4x4 that I though I wanted so I popped along for a test drive but decided that, despite its immaculate condition, it just wasn't for me. The garage owner suggested that I test drive a very smart looking BMW 520d sitting proudly on the forecourt with a very reasonable price tag...... Now I'm really not a BMW kinda girl so initially said no, but he convinced me that it was worth a test drive. He was 100% right as I bought it a couple of days later!!! The garage owner was extremely accommodating of my every request, was more than fair in his offer of park exchange and he produced everything he promised. The car is exactly as sold, purrs like a kitten and I honestly couldn't be happier! I wholeheartedly recommend this garage who now have my repeat custom for life!

    Reply from Bourne Valley Autos on 21/05/19

    Hi sally, Thank you so so much ! I think that is the best review we have ever had, all I would say is it was a absolute please to meet you and a pleasure also to have a deal with you and make you so happy. Hope to see you again Mark x


  • 5

    Bourne Valley Autosis a good place to buy a car

    By Ken S on 10 April 2019 | Purchase not verified

    No high pressure selling, plenty of time to have a good look around the car and long test drive to make sure the car suited our needs. They are very pleasant to deal with and very good at dealing with after sales problems. We will have no hesitation buying from them again.

    Reply from Bourne Valley Autos on 11/04/19

    Thanks Ken, great to meet you and so glad we could strike a deal!! Mark