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Customer reviews of Bourne Valley Autos

At Bourne Valley Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Bourne Valley Autos

Bourne Valley Autos

Based on 144 customer reviews

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  • 5

    Great experience with Bourne Vally Autos

    By TANYA B on 25 February 2021 | Verified purchase

    Brought a car from Bourne Valley Autos last week from Mark. Great experience, really easy and drove away in my new car the next day

  • 5

    Good car buying experience

    By SARAH J on 22 February 2021 | Verified purchase

    Helpful & pleasant customer attention during a used car purchase with all required paperwork & car history information etc. Cheerful salesmanship ! The car is driving well & am pleased with the purchase from this dealer.

  • 5

    Discovery Commercial purchase

    By GARY C on 20 February 2021 | Verified purchase

    Excellent experience, everybody at Bourne Valley Motors are both very friendly and helpful, nothing was too much trouble. I will be going back there for my next 4WD.

  • 5

    Hassle free Car collection

    By DAMON F on 22 January 2021 | Verified purchase

    Manager/owner was a character i got on with straight from the start. Trusted him and bought the car without even seeing it Gave me keys as soon as I arrived ! Great car salesman Great customer service all round

  • 5

    Trust, Commitment and perfect execution

    By CARSTEN K on 08 January 2021 | Verified purchase

    Living in Singapore and in times of global pandemic, I had to buy a car without the option of face to face interaction. The commitment and experience brought forward by Bourne Valley Auto during this transaction helped to establish trust and resulted in a flawless experience. As this car was bound for export they assisted in all necessary activities / paperwork to get it to the doc on time. Overall it was a pleasant experience dealing with them and i can only highly recommend them for their service and attention to detail. 1A!

  • 5

    Excellent service and professional transaction

    By JOHN B on 29 December 2020 | Verified purchase

    I bought a Land Rover Defender from Bourne Valley Autos (BVA) as a surprise for my wife. The service and communication from the owner was excellent and the surprise made it quite a challenging transaction. I could not have asked for a better experience and I will genuinely use BVA again in future. I had a near miss with a fraudulent seller on a different platform and was totally reassured by the professionalism of this purchase! Thanks BVA, you and your team deserve significant praise!

  • 5

    Need a new car !! Visit these guys

    By STUART T on 14 December 2020 | Verified purchase

    Great buying experience friendly service quick & efficient sorted me right out very helpful . They sorted tax there & then for me so I was able to start my motoring straight away I would highly recommend this garage for all your motoring needs next time I need a vechcile I know where I am going first Thank you cheers stu 👍👍👍

    Reply from Bourne Valley Autos on 15/12/20

    Thanks for your kind words Stu, it means a lot to us. It was a pleasure to meet you! Mark

  • 5

    Great customer service!

    By VERITY S on 14 November 2020 | Verified purchase

    BVA were a pleasure to deal with. They helped us find the ideal family car and communicated well with us throughout the process. My car fits the brief and overall it was a good experience!

    Reply from Bourne Valley Autos on 15/12/20

    Thank you Verity, it was a pleasure to meet you and your lovely family! Mark

  • 5

    A refreshing straightforward and honest experience

    By MATT B on 12 November 2020 | Verified purchase

    I found the whole process of dealing with Bourne Valley Autos painless and straightforward. Communication was exactly as I wanted and they were informative and honest throughout the entire period.

    Reply from Bourne Valley Autos on 15/12/20

    Cheers Matt, i really enjoyed dealing with you, and the banter was top draw ! Mark

  • 5

    The type of customer service you want

    By Kieth M on 28 September 2020 | Verified purchase

    BVA gave a friendly and helpful service, and did not drag out the process of buying a car soooo long, as some salesman like to do. The car we bought was exactly as advertised, and BVA answered our email queries fully and prompt

    Reply from Bourne Valley Autos on 06/10/20

    Thank you Keith, it was a pleasure and a very smooth deal. Mark

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