Customer reviews of Bourne Valley Autos

By MICK B on 17 October 2017 | Verified purchase

I made a couple of visits to Bourne Valley Autos to explain to the proprietor Mark Gates that I was looking for 3 year old BMW and the price range I had available He was extremely helpful and knowledgeable and guided me through what was available at my price range within a couple of days Mark contacted me to tell me he had a Black BMW 320 sports with the specification I was looking for I went out to see the car and had Test drive it was everything I was hoping for ,and we concluded the deal there and then During this process I found Mark a pleasure to do business with and would recommend his garage to anyone

Reply from Bourne Valley Autos on 26/10/17

Thanks Mick. That car is a stunner, hope your happy bud. Mark

By GARY P on 17 October 2017 | Verified purchase

The service from end-to-end was exemplary, as Mark’s charm and humour made the whole experience enjoyable. Furthermore, I was reassured by the way my questions were answered and the honesty that was displayed when showing me round the vehicle and taking me through the related documentation. I would recommend this dealer to friends and family.

Reply from Bourne Valley Autos on 26/10/17

Thanks Gary. It was a pleasure to do business with you my friend Mark

By RACHAEL G on 17 October 2017 | Verified purchase

Lovely guys, very helpful, would recommend to others

Reply from Bourne Valley Autos on 26/10/17

Thank you Rachel, kind words. Mark

By Joann M on 17 October 2017 | Verified purchase

Buying my new car from Bourne Valley Autos was very straight forward. The service was excellent and nothing was too much trouble. They even opened early on a Sunday morning as this was the only time I could visit the showroom. Fantastic.

Reply from Bourne Valley Autos on 26/10/17

Thanks Joann, Opening early for business is never a chore lol Mark

By Jane G on 17 October 2017 | Verified purchase

I can honestly say bourne valley autos was a pleasure to do business with,this is the second car we've bought from them.Found the sales team to be patient and understanding everything went hassle free,would highly recommend them

Reply from Bourne Valley Autos on 26/10/17

Thanks Jane, Hope you and Ray are as happy with this car as you were the last one from us. Mark

By Heather S on 17 October 2017 | Verified purchase

This was a great buying experience. The transaction was dealt with efficiently and the communications, both on the phone and email, were quick and detailed. The salesman was both helpful and knowledgeable through out the buying process. The vehicle description and was accurate. There were lots of photos and information about the vehicle. Despite being a long distance buyer everything went very smoothly for us. Well recommended from our experience.

By Cameron C on 17 October 2017 | Verified purchase

My and my father travelled from Perth to buy a car from Bourne valley services. On arrival at London airport one of the mechanics picked us up and took.us to the garage which was an hour away. Couldn't ask for a better service or car! Very friendly garage would recommend anyone!

By DOM H on 08 September 2017 | Verified purchase

Very friendly and hassle free service with a smile. Highly recommended!

Reply from Bourne Valley Autos on 17/10/17

Cheers Dom, nice words!

By ROB M on 14 August 2017 | Verified purchase

Traditional car dealer, with a friendly low-pressure attitude that inspires trust.

Reply from Bourne Valley Autos on 17/10/17

Thanks Rob!!

By JAMES S on 06 April 2017 | Verified purchase

Put a deposit down on a 2000 SLK Merc - lovely car & great condition for its age.. drives perfectly aswell. Jack and the other gent in the office were very friendly and helpful. Would recommend to anyone.

Reply from Bourne Valley Autos on 17/10/17

Thanks James