Customer reviews of Bourne Valley Autos

By JAMES S on 06 April 2017 | Verified purchase

Put a deposit down on a 2000 SLK Merc - lovely car & great condition for its age.. drives perfectly aswell. Jack and the other gent in the office were very friendly and helpful. Would recommend to anyone.

Reply from Bourne Valley Autos on 17/10/17

Thanks James

By JOHN M on 01 April 2017 | Verified purchase

Friendly, no nonsense, no waffle, good value. I'd recommend them.

By DAVID L on 03 March 2017 | Verified purchase

straight forward dealer no problems

Reply from Bourne Valley Autos on 04/03/17

Thanks David. It was a pleasure

By Mike F on 23 February 2017 | Verified purchase

Thoroughly impressed from initial call for advice to collection of vehicle. A friendly & helpful approach which gave a fantastic overall outcome. Would have no hesitations in recommending Bourne Valley Autos.

Reply from Bourne Valley Autos on 24/02/17

Thanks Mike, Glad we could help and we hope you enjoy your new Wheels Mark

By JADE N on 23 February 2017 | Verified purchase

Mark couldn't have been more helpful or flexible; we got a great new car at the perfect price for us.

Reply from Bourne Valley Autos on 23/02/17

Thanks Jade, It was a pleasure doing business with you Mark

By James H on 15 February 2017 | Verified purchase

Fantastic customer service from beginning to end. Friendly sales persons and no 'high pressure' sales tactics at any point. Would reccomend to anyone.

Reply from Bourne Valley Autos on 16/02/17

Thank you James, it was a pleasure doing business with you. Mark

By SARAH JANE J on 23 November 2016 | Verified purchase

Exceptional customer service and very trustworthy, I would highly recommend BVA and will be contacting them again in the very near future.

Reply from Bourne Valley Autos on 15/02/17

Thank you.

By Kieren B on 06 April 2021 | Purchase not verified

Very helpful and friendly dealership - Decided on a whim on Easter Friday to to take quick drive to Bourne valley motors after seeing a car I liked online. After spotting the C-max and being able to take it for a test drive without any hassle i knew it was the car I wanted. After being offered a competitive price for my car a deal was struck. Only downside was it being a bank holiday weekend so I couldn't pick up until Tuesday so they could give my new car a service. But they even stayed a bit longer so I could pick up after work and sorted out my tax so I could drive away happy. Even through the bizarre flurry of Snow. Would 100% recommend and will definitely do business there again.

Reply from Bourne Valley Autos on 07/04/21

Thanks for your kind words Kieran it really does mean a lot to us we really do try our very best for all our customers, Take Care Be Safe MARK

By Daniel L on 02 April 2021 | Purchase not verified

I bought a Jag F-Type from Bourne Valley Autos and the experience was great. Being based over 4 hours from the dealer, I wasn’t able to come and visit the car beforehand but with the combination of the video was taken and the excellent communication, I was reassured. Then when I came to collect, the experience was friendly and the car was as described. Overall a stress-free buying experience!

Reply from Bourne Valley Autos on 07/04/21

Hi Dan, we have sold a lot of cars over this last year to people who have not seen the car before they purchase but so far no body at all has felt let down by my honest description's (that i pride myself on) So thanks for putting that on the review it means a lot. I have to say i was a bit sad to see the F-Type go it is a stunning car and i did take it home a couple times lOL Take Care, Be Safe MARK

By Ben S on 16 November 2020 | Purchase not verified

The entire experience from the initial phone call to receiving the keys was so smooth. Even when I got lost on the test drive there was no issues. With the range of vehicles on offer I will make BVA the first place I look for my next vehicle.

Reply from Bourne Valley Autos on 15/12/20

Thanks Ben, Appreciate the kind words! Merry Christmas Mark