Customer reviews of Bourne Valley Autos

By PAUL HOWES on 11 May 2021 | Verified purchase

Great dealer. A superb business. Excellent transaction. Great commutation.

Reply from Bourne Valley Autos on 11/05/21

Thanks Paul, really appreciate your business in these strange times Mark

By TREVOR J on 01 April 2021 | Verified purchase

I had a very good experience, the salesman was extremely happy and helpful, and very knowledgeable.

Reply from Bourne Valley Autos on 07/04/21

Thanks for the Review Trevor it was great to meet you, and have a deal! Mark

By TANYA B on 25 February 2021 | Verified purchase

Brought a car from Bourne Valley Autos last week from Mark. Great experience, really easy and drove away in my new car the next day

Reply from Bourne Valley Autos on 26/03/21

Thanks Tanya, is was a absolute pleasure too do some buiness with you and a great laugh to. Take can and dnjoy the new RangeRover Mark

By SARAH J on 22 February 2021 | Verified purchase

Helpful & pleasant customer attention during a used car purchase with all required paperwork & car history information etc. Cheerful salesmanship ! The car is driving well & am pleased with the purchase from this dealer.

Reply from Bourne Valley Autos on 26/03/21

Thank you Sarah for your kind words we do our best. Mark

By GARY C on 20 February 2021 | Verified purchase

Excellent experience, everybody at Bourne Valley Motors are both very friendly and helpful, nothing was too much trouble. I will be going back there for my next 4WD.

By DAMON F on 22 January 2021 | Verified purchase

Manager/owner was a character i got on with straight from the start. Trusted him and bought the car without even seeing it Gave me keys as soon as I arrived ! Great car salesman Great customer service all round

Reply from Bourne Valley Autos on 26/03/21

Thanks Damon, I have been called worse lol. Stay safe and see you soon Mark

By CARSTEN K on 08 January 2021 | Verified purchase

Living in Singapore and in times of global pandemic, I had to buy a car without the option of face to face interaction. The commitment and experience brought forward by Bourne Valley Auto during this transaction helped to establish trust and resulted in a flawless experience. As this car was bound for export they assisted in all necessary activities / paperwork to get it to the doc on time. Overall it was a pleasant experience dealing with them and i can only highly recommend them for their service and attention to detail. 1A!

Reply from Bourne Valley Autos on 26/03/21

I have to say it's the first car I have sold and shipped out to Singapore but all seems to of gone well and so glad your ¿ Mark

By JOHN B on 29 December 2020 | Verified purchase

I bought a Land Rover Defender from Bourne Valley Autos (BVA) as a surprise for my wife. The service and communication from the owner was excellent and the surprise made it quite a challenging transaction. I could not have asked for a better experience and I will genuinely use BVA again in future. I had a near miss with a fraudulent seller on a different platform and was totally reassured by the professionalism of this purchase! Thanks BVA, you and your team deserve significant praise!

Reply from Bourne Valley Autos on 22/03/21

Thanks John, it was a absolute pleasure to do business with you. Mark

By STUART T on 14 December 2020 | Verified purchase

Great buying experience friendly service quick & efficient sorted me right out very helpful . They sorted tax there & then for me so I was able to start my motoring straight away I would highly recommend this garage for all your motoring needs next time I need a vechcile I know where I am going first Thank you cheers stu 👍👍👍

Reply from Bourne Valley Autos on 15/12/20

Thanks for your kind words Stu, it means a lot to us. It was a pleasure to meet you! Mark

By VERITY S on 14 November 2020 | Verified purchase

BVA were a pleasure to deal with. They helped us find the ideal family car and communicated well with us throughout the process. My car fits the brief and overall it was a good experience!

Reply from Bourne Valley Autos on 15/12/20

Thank you Verity, it was a pleasure to meet you and your lovely family! Mark