Customer reviews of Bourne Valley Autos

By TINA PENNINGTON on 01 July 2021 | Verified purchase

Very positive experience throughout, Mark was great to deal with, very helpful, welcoming and provided excellent service. Would definitely look to use them for my next car purchase.

By Anonymous on 11 May 2021 | Verified purchase

Excellent service.

Reply from Bourne Valley Autos on 11/05/21

Thank you Kirsty, was great to meet you and also to hear you are happy with your new 4X4. Mark

By PAUL HOWES on 11 May 2021 | Verified purchase

Great dealer. A superb business. Excellent transaction. Great commutation.

Reply from Bourne Valley Autos on 11/05/21

Thanks Paul, really appreciate your business in these strange times Mark

By TREVOR J on 01 April 2021 | Verified purchase

I had a very good experience, the salesman was extremely happy and helpful, and very knowledgeable.

Reply from Bourne Valley Autos on 07/04/21

Thanks for the Review Trevor it was great to meet you, and have a deal! Mark

By TANYA B on 25 February 2021 | Verified purchase

Brought a car from Bourne Valley Autos last week from Mark. Great experience, really easy and drove away in my new car the next day

Reply from Bourne Valley Autos on 26/03/21

Thanks Tanya, is was a absolute pleasure too do some buiness with you and a great laugh to. Take can and dnjoy the new RangeRover Mark

By SARAH J on 22 February 2021 | Verified purchase

Helpful & pleasant customer attention during a used car purchase with all required paperwork & car history information etc. Cheerful salesmanship ! The car is driving well & am pleased with the purchase from this dealer.

Reply from Bourne Valley Autos on 26/03/21

Thank you Sarah for your kind words we do our best. Mark

By GARY C on 20 February 2021 | Verified purchase

Excellent experience, everybody at Bourne Valley Motors are both very friendly and helpful, nothing was too much trouble. I will be going back there for my next 4WD.

By DAMON F on 22 January 2021 | Verified purchase

Manager/owner was a character i got on with straight from the start. Trusted him and bought the car without even seeing it Gave me keys as soon as I arrived ! Great car salesman Great customer service all round

Reply from Bourne Valley Autos on 26/03/21

Thanks Damon, I have been called worse lol. Stay safe and see you soon Mark

By CARSTEN K on 08 January 2021 | Verified purchase

Living in Singapore and in times of global pandemic, I had to buy a car without the option of face to face interaction. The commitment and experience brought forward by Bourne Valley Auto during this transaction helped to establish trust and resulted in a flawless experience. As this car was bound for export they assisted in all necessary activities / paperwork to get it to the doc on time. Overall it was a pleasant experience dealing with them and i can only highly recommend them for their service and attention to detail. 1A!

Reply from Bourne Valley Autos on 26/03/21

I have to say it's the first car I have sold and shipped out to Singapore but all seems to of gone well and so glad your ¿ Mark

By JOHN B on 29 December 2020 | Verified purchase

I bought a Land Rover Defender from Bourne Valley Autos (BVA) as a surprise for my wife. The service and communication from the owner was excellent and the surprise made it quite a challenging transaction. I could not have asked for a better experience and I will genuinely use BVA again in future. I had a near miss with a fraudulent seller on a different platform and was totally reassured by the professionalism of this purchase! Thanks BVA, you and your team deserve significant praise!

Reply from Bourne Valley Autos on 22/03/21

Thanks John, it was a absolute pleasure to do business with you. Mark