Customer reviews of Bourne Valley Autos

By LINDA E on 17 June 2019 | Verified purchase

Great service. Have been looking for a particular car. Bourne Valley Autos sent video of this model. Brilliant communication from start to completing purchase.

Reply from Bourne Valley Autos on 26/06/19

Hi Lin, Thanks for your custom once again !! Not sure if that's the second or third you have bought from us. I have to confess it was more luck than my hard work that you asked for that particular car the day I got offered one LOL But its lovely when it all fall into place like that, thanks once again. Mark

By KEN H on 17 June 2019 | Verified purchase

Over the years I have bought several cars from Bourne Valley and always had an excellent service so when I was looking for something a little special I had no hesitations in calling Mark. I had my heart set on a Bentley Continental and called Mark to see if he could help. He really came up trumps this time finding me exactly what I wanted and within my budget. The car is simply stunning, fully valeted and even better than he said it was. I am now the proud owner of a beautiful car! If you are a little nervous about buying a used car then you are quite right to be. There are many unscrupulous people out there who will take your money and forget you. Be reassured, Mark at Bourne Valley is not one of them. He truly believes a customer is for life! Once you have gone to Bourne Valley, you won't go anywhere else !!

Reply from Bourne Valley Autos on 17/06/19

WOW Thank you Ken, that's possibly the best review I have ever had, I am both flattered and proud of that. It has been a total pleasure to have you as a customer. Mark

By DENISE S on 11 June 2019 | Verified purchase

Very friendly people and very happy to help . I would highly recommend buying from these guys.

Reply from Bourne Valley Autos on 13/06/19

Thank you Denise, it was a absolute pleasure. Mark

By KEVIN H on 23 May 2019 | Verified purchase

Very helpful. Staff couldn't do more to assist us buying the car we needed. We tried 4 different models including test drives. The owner had excellent communication with us. I highly recommend this garage.

Reply from Bourne Valley Autos on 28/05/19

Hi Kev, many thanks for your business and your very kind review! Hope to see you again. Mark

By IAN S on 26 April 2019 | Verified purchase

I saw the advert for the car i wanted to look at in the evening. You could send a message to the garage and was surprised when they rang me straight back. As i work until late all week I arranged to go over to view it on good Friday. The salesman was very helpful, told me all about the vehicle, left me to look around it and take it for a test drive. They offered me part exchange for mine no problem. When I decided to take it they did a full mot on it and kept me informed of when I could collect the car. There was no pushy sales tactics and they answered all my questions. Would highly recommend them.

Reply from Bourne Valley Autos on 26/04/19

Thanks Ian, We really appreciate your business and it great to meet you. Mark

By LEE B on 10 April 2019 | Verified purchase

This is the second car we’ve brought from bourne valley autos in 6 yrs.on both occasions we have dealt with them they have been Courteous, friendly and professional.we are very pleased with our Recent purchase and will Definitely consider them with our next purchase

Reply from Bourne Valley Autos on 11/04/19

Thank you for your Business once again my friend, its always a pleasure! Mark

By BILL G on 18 March 2019 | Verified purchase

This is the fourth vehical I have purchased from Bourne Valley Autos and found them all more satisfactory with a very flexible after sales service. Our local dealer of choice.

Reply from Bourne Valley Autos on 20/03/19

Thanks Bill, great to see you back for yet another Car bud !! You will some fun with that Merc when the sun comes out so you can put the roof down. Mark

By KATIE P on 14 March 2019 | Verified purchase

Amazing customer service, fantastic knowledge of the vehicle and extremely genuine. Post purchase, all of my requests have been dealt with promptly as well as going above and beyond to accommodate a private plate change. Wouldn’t hesitate to recommend this dealer for a truly stress free car buying process.

Reply from Bourne Valley Autos on 15/03/19

Thank you for your kind words Katie, it was absolute please to do business with you. Hope you love the new car it is a stunning Range Rover ! Mark

By DOM L on 14 March 2019 | Verified purchase

Great Service I can not fault anything. They gave me time to look at the car and test drive what more do you want. I highly recommend them to anyone as nothing was any trouble to them and hassle free with no pushing sales people.

Reply from Bourne Valley Autos on 14/03/19

Thanks Dom, It was a total pleasure doing business with you Mark

By LIBERTY O on 21 February 2019 | Verified purchase

Great experience, very easy and great car. Everything taken care of for me no hassle at all

Reply from Bourne Valley Autos on 14/03/19

Thanks for the review Liberty and lets hope that car gets you through your Test first time !! Mark