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Customer reviews of Bourne Valley Autos

At Bourne Valley Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Bourne Valley Autos

Bourne Valley Autos
5
4.9

Based on 38 customer reviews

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  • 5

    Bourne Valley - a gem

    By Les W on 18 October 2017 | Verified purchase

    Bourne Valley Motors supplied me with a car recently, I originally went along just to look at the stock and was surprised by range of high spec cars on offer. This dealership seems to specialise in top of the range saloons and 4x4s as well as having a number of lower priced models.

    Reply from Bourne Valley Autos on 26/10/17

    Thanks for your business Les. Mark


  • 5

    Great service with knowledgeable and friendly.

    By DONK M on 18 October 2017 | Verified purchase

    I recently brought a car from this company. The sales person made me feel very at ease and his knowledge of cars and the type of vehicle that was right for me was excellent. Nothing was too much trouble and no question was unanswered. I would definitely go to Bourne Valley Autos again.

    Reply from Bourne Valley Autos on 26/10/17

    Thanks Roy, it was great to do business with you. Marlk


  • 5

    I would recomend Bourne Valley Autos 5 Star

    By MICK B on 17 October 2017 | Verified purchase

    I made a couple of visits to Bourne Valley Autos to explain to the proprietor Mark Gates that I was looking for 3 year old BMW and the price range I had available He was extremely helpful and knowledgeable and guided me through what was available at my price range within a couple of days Mark contacted me to tell me he had a Black BMW 320 sports with the specification I was looking for I went out to see the car and had Test drive it was everything I was hoping for ,and we concluded the deal there and then During this process I found Mark a pleasure to do business with and would recommend his garage to anyone

    Reply from Bourne Valley Autos on 26/10/17

    Thanks Mick. That car is a stunner, hope your happy bud. Mark


  • 5

    Enjoyable experience, great customer service

    By GARY P on 17 October 2017 | Verified purchase

    The service from end-to-end was exemplary, as Mark’s charm and humour made the whole experience enjoyable. Furthermore, I was reassured by the way my questions were answered and the honesty that was displayed when showing me round the vehicle and taking me through the related documentation. I would recommend this dealer to friends and family.

    Reply from Bourne Valley Autos on 26/10/17

    Thanks Gary. It was a pleasure to do business with you my friend Mark


  • 5

    Very pleased with customer service

    By RACHAEL G on 17 October 2017 | Verified purchase

    Lovely guys, very helpful, would recommend to others

    Reply from Bourne Valley Autos on 26/10/17

    Thank you Rachel, kind words. Mark


  • 5

    Highly recommended

    By Joann M on 17 October 2017 | Verified purchase

    Buying my new car from Bourne Valley Autos was very straight forward. The service was excellent and nothing was too much trouble. They even opened early on a Sunday morning as this was the only time I could visit the showroom. Fantastic.

    Reply from Bourne Valley Autos on 26/10/17

    Thanks Joann, Opening early for business is never a chore lol Mark


  • 5

    Can't recommend highly enough

    By Jane G on 17 October 2017 | Verified purchase

    I can honestly say bourne valley autos was a pleasure to do business with,this is the second car we've bought from them.Found the sales team to be patient and understanding everything went hassle free,would highly recommend them

    Reply from Bourne Valley Autos on 26/10/17

    Thanks Jane, Hope you and Ray are as happy with this car as you were the last one from us. Mark


  • 5

    great buying experience, simple and efficient.

    By Heather S on 17 October 2017 | Verified purchase

    This was a great buying experience. The transaction was dealt with efficiently and the communications, both on the phone and email, were quick and detailed. The salesman was both helpful and knowledgeable through out the buying process. The vehicle description and was accurate. There were lots of photos and information about the vehicle. Despite being a long distance buyer everything went very smoothly for us. Well recommended from our experience.


  • 5

    Friendly garage would recommend to anyone

    By Cameron C on 17 October 2017 | Verified purchase

    My and my father travelled from Perth to buy a car from Bourne valley services. On arrival at London airport one of the mechanics picked us up and took.us to the garage which was an hour away. Couldn't ask for a better service or car! Very friendly garage would recommend anyone!


  • 5

    Great Service and Friendly

    By DOM H on 08 September 2017 | Verified purchase

    Very friendly and hassle free service with a smile. Highly recommended!

    Reply from Bourne Valley Autos on 17/10/17

    Cheers Dom, nice words!