Customer reviews of Bourne Valley Autos

By Katie K on 15 September 2020 | Verified purchase

Bourne Valley Autos is amazing - I would highly recommend! I called and put a REFUNDABLE deposit down on a car on Monday morning, I wasn’t able to get to the showroom until after hours so they stayed open late for me and had all of my paperwork ready so that I could test drive and take the car away that night. Great service, very accommodating and friendly!

Reply from Bourne Valley Autos on 16/09/20

Thanks Katie, it is a great feeling when a customer drives away in there new car with a massive grin on there face! Especially with the roof down lol. Hope you have lots of fun with it. MARK

By PAUL W on 29 August 2020 | Verified purchase

Amazing dealer, the car was perfect and the service was excellent. I recommend this place highly!

Reply from Bourne Valley Autos on 16/09/20

Thank you for the kind review Paul, it was a pleasure my friend ! MARK

By jonathan J on 28 August 2020 | Verified purchase

I went to look at a Range Rover and the standard of the cars on sale were incredible. The salesman was a genuine helpful person that did not pressure me in anyway. I will use them again also I will recommend them to anyone wishing to buy a new car.

Reply from Bourne Valley Autos on 16/09/20

Cheers Jon, it was a absolute please to deal with you and i will sort that window out bud. Mark

By ROB M on 20 August 2020 | Verified purchase

I have heard of people jumping through hoops, but this was a case of jumping through windows. A problem unlocking the door resulted in having climbing through the window to get in the office. Very friendly and helpful service.

Reply from Bourne Valley Autos on 16/09/20

HAHA I did jump through the window for you lol... 30yrs in the Motor trade and thats a first! Left my office keys at the MOT station for those wondering. MARK

By NIKKITA H on 19 August 2020 | Verified purchase

friendly & very helpful staff. Resulting us to purchase a lovely family truck.

Reply from Bourne Valley Autos on 16/09/20

Thanks Nikkita it was great to meet you and sort a deal out that suited us both. Hope new truck helps with all the stuff that comes with a new BABY...CONCRATS. Mark Mark

By EMILlY J on 12 August 2020 | Verified purchase

Very helpful and friendly customer service would recommend

Reply from Bourne Valley Autos on 16/09/20

Thanks Em, I am sure your new Merc will be more reliable than your last car! See you at the Golf Club. Mark

By JO J on 07 August 2020 | Verified purchase

A super (COVID safe) easy purchase, including part ex. Good comms and quick deal. Turned around in 24 hours including new MOT, private plate transfer. I was keen and nothing was too much trouble to help with the quick exchange/purchase. Overall superb service from Bourne Valley Motors.

Reply from Bourne Valley Autos on 07/08/20

Thanks Jo, was a real pleasure to do some business with you. Mark

By ROD C on 30 July 2020 | Verified purchase

Excellent service from Bourne Valley Autos who did what they said they would do - car valeted and MOT'd at the weekend for collection on Monday. A very straightforward negotiation and easy to do business with. Very happy with the car!

Reply from Bourne Valley Autos on 07/08/20

Thanks for your kind words Rod and i hope you are enjoying the new Porsche (Great Car) Also thanks for the offer of a game of golf on your course, i will most definitely be taking you up on that buddy. Mark

By BARRY D on 23 July 2020 | Verified purchase

A friendly, helpful customer service attitude. Let you free to look over vehicles and were not hovering around all the time like some other dealers. Very flexible and worked around our times. When we required answers to our many question they were around to give the information required. Not at all pushy.

Reply from Bourne Valley Autos on 07/08/20

Hi Barry, Thanks for the kind review! It was great to meet you and nice we could sort a good deal out. Mark

By STEVE J on 21 July 2020 | Verified purchase

A very good, positive, professional attitude, from staff, easy to do business with, good information when requested.

Reply from Bourne Valley Autos on 07/08/20

Thank you Steve, it was great to meet you a real fun to have a deal with you. Mark