Customer reviews of Bourne Valley Autos

By JAMES B on 11 June 2020 | Verified purchase

I originally came to Bourne Valley Autos to test drive a car. Upon arrival, the greeting I received from the team was warm and welcoming. I was free to test drive the car and others without any pressure to buy! After finding the right car for me and my family, the process was so easy and transparent. Everything was organised over the phone and I collected the car 2 days later. Without doubt, this has been the best car dealership I have ever visited! I cannot recommend them enough.

Reply from Bourne Valley Autos on 07/07/20

Thanks for the kind review James, it was a pleasure to have a deal with you. Mark

By MARK C on 23 May 2020 | Verified purchase

I contacted Bourne Valley Autos as I urgently needed a replacement car, as a key worker I couldn't afford to not be able to get to work. I explained this to Mr Gates at BVA and he could not have been more helpful. He talked me through what they had in my price range and once I had decided the car I wanted he even arranged to meet me at a convenient place so I could take the car for a test drive. Bourne Valley Autos really stepped up and helped me out, I can't praise them enough.

Reply from Bourne Valley Autos on 07/07/20

Thanks for the kind words Mark. It really was a pleasure to help someone who helps so many of us ! SO BIG THANK YOU TO YOU AND ALL KEY WORKERS IN THESE STRANGE TIMES ! ! Mark

By DUNCAN L on 13 May 2020 | Verified purchase

So Today I brought the one car I've always wanted to own, a Range Rover Sport. I found said car at Bourne Valley Autos, The car was and is better than I thought it would be. Many thanks Mark you go above and beyond. I will be back to deal again. I Highly recommend Bourne Valley Autos.

Reply from Bourne Valley Autos on 07/07/20

Cheers Duncan, The pleasure was all mine ! Great to see the smile of a person getting the car they have dreamed of ! Mark

By ROBERT M on 22 April 2020 | Verified purchase

Very helpful and friendly. Took a video to virtually show the vehicle which was really helpful. Even came half way to hand over the vehicle!

Reply from Bourne Valley Autos on 07/07/20

Thanks Rob, was a pleasure to do business with you. And great to have a drive out in these strange times Mark

By John H on 31 March 2020 | Verified purchase

100% would recommend, absolutely top bloke and definitely goes above and beyond for his customers, kept in contact with me and gave excellent description of the vehicle!!! Thank you!!

Reply from Bourne Valley Autos on 31/03/20

Thanks for your kind words John it was my absolute pleasure to do buiness with you. Especially in these difficult times. STAY SAFE! Mark

By NATHAN A on 23 March 2020 | Verified purchase

Have used Bourne valley autos for over 10yrs and our family has had 5 cars supplied by mark over this time and have come back for cars when my daughters passed their car test this year have just brought a used convertible for the summer thanks mark

Reply from Bourne Valley Autos on 23/03/20

Thanks for your kind words Nathan, it was once again a pleasure do do business with you. Be safe my friend MARK

By WAYNE A on 22 March 2020 | Verified purchase

Such a relaxed atmosphere, made to feel welcome and no pushy sales pitch. An absolute pleasure to buy my car from them, would highly recommend.

Reply from Bourne Valley Autos on 23/03/20

Thanks Wayne a real pleasure to do business with you in thees difficult times. Cant believe you went out for a bike ride and bought a car ! HAHAH Brilliant ! Mark

By SIMON H on 10 March 2020 | Verified purchase

Very friendly, professional and honest from start to finish. A pleasure to deal with.

Reply from Bourne Valley Autos on 23/03/20

Thanks for your kind words Simon, it was a pleasure. Mark

By PAUL W on 10 March 2020 | Verified purchase

Very straight forward and pleasant experience buying a car for my wife. We particularly liked Bourne Valley Auto's welcoming, no pressure attitude to car sales, like it should be.

Reply from Bourne Valley Autos on 23/03/20

Thanks Paul, hope your well in these difficult times. BE SAFE, MARK

By JOHN R on 28 February 2020 | Verified purchase

First rate service from start to completion on the road

Reply from Bourne Valley Autos on 02/03/20

Thank you John, will do my best to find your daughter a car now. See you on the Golf Couse. Mark