Customer reviews of Bourne Valley Autos

By ROB M on 20 August 2020 | Verified purchase

I have heard of people jumping through hoops, but this was a case of jumping through windows. A problem unlocking the door resulted in having climbing through the window to get in the office. Very friendly and helpful service.

Reply from Bourne Valley Autos on 16/09/20

HAHA I did jump through the window for you lol... 30yrs in the Motor trade and thats a first! Left my office keys at the MOT station for those wondering. MARK

By NIKKITA H on 19 August 2020 | Verified purchase

friendly & very helpful staff. Resulting us to purchase a lovely family truck.

Reply from Bourne Valley Autos on 16/09/20

Thanks Nikkita it was great to meet you and sort a deal out that suited us both. Hope new truck helps with all the stuff that comes with a new BABY...CONCRATS. Mark Mark

By EMILlY J on 12 August 2020 | Verified purchase

Very helpful and friendly customer service would recommend

Reply from Bourne Valley Autos on 16/09/20

Thanks Em, I am sure your new Merc will be more reliable than your last car! See you at the Golf Club. Mark

By JO J on 07 August 2020 | Verified purchase

A super (COVID safe) easy purchase, including part ex. Good comms and quick deal. Turned around in 24 hours including new MOT, private plate transfer. I was keen and nothing was too much trouble to help with the quick exchange/purchase. Overall superb service from Bourne Valley Motors.

Reply from Bourne Valley Autos on 07/08/20

Thanks Jo, was a real pleasure to do some business with you. Mark

By ROD C on 30 July 2020 | Verified purchase

Excellent service from Bourne Valley Autos who did what they said they would do - car valeted and MOT'd at the weekend for collection on Monday. A very straightforward negotiation and easy to do business with. Very happy with the car!

Reply from Bourne Valley Autos on 07/08/20

Thanks for your kind words Rod and i hope you are enjoying the new Porsche (Great Car) Also thanks for the offer of a game of golf on your course, i will most definitely be taking you up on that buddy. Mark

By BARRY D on 23 July 2020 | Verified purchase

A friendly, helpful customer service attitude. Let you free to look over vehicles and were not hovering around all the time like some other dealers. Very flexible and worked around our times. When we required answers to our many question they were around to give the information required. Not at all pushy.

Reply from Bourne Valley Autos on 07/08/20

Hi Barry, Thanks for the kind review! It was great to meet you and nice we could sort a good deal out. Mark

By STEVE J on 21 July 2020 | Verified purchase

A very good, positive, professional attitude, from staff, easy to do business with, good information when requested.

Reply from Bourne Valley Autos on 07/08/20

Thank you Steve, it was great to meet you a real fun to have a deal with you. Mark

By MICK C on 21 July 2020 | Verified purchase

very helpful , good all round expeŕiance .. great help

Reply from Bourne Valley Autos on 07/08/20

Thank you Mick, i hope you pleased with your new car. Mark

By PETER M on 15 July 2020 | Verified purchase

Buying from mark at Bourne valley auto was an absolute pleasure, this is our second car from mark , the first was my sons first car . Mark sold us the perfect first Car . This time I needed a solid work horse and mark came good again , very pleased with my new VW Amrock pick up The right price , and trustworthy dealer .No surprise he has been there 21 years

Reply from Bourne Valley Autos on 07/08/20

The pleasure was all mine Peter, great to meet you and so glad we worked a good deal out. Mark

By PHIILIPA W on 15 July 2020 | Verified purchase

Bought a great car from Bourne Valley Autos. Honest from the start and helpful throughout the whole process!! Top guy and quality service. would recommend.

Reply from Bourne Valley Autos on 07/08/20

Why thank you Phiilipa, such kind words. Great to hear your happy as that is always my goal. Mark