Customer reviews of Bourne Valley Autos

By BARBARA E on 28 January 2019 | Verified purchase

I have purchased a car before from Bourne Valley Autos, they have always been very helpful and have made purchasing a new car an easy process

Reply from Bourne Valley Autos on 14/03/19

Thanks for coming back for another car Barbara it means a lot to us. Hope you enjoy the car it really is a nice one! Mark

By STEVE G on 28 January 2019 | Verified purchase

It was an entirely painless experience made most enjoyable by Mark who exhibited a very knowledgeable and honest appraisal of my requirements.

Reply from Bourne Valley Autos on 28/01/19

Thank you Steve, we do the very best we can. Mark

By AMANDA T on 25 January 2019 | Verified purchase

Very positive experience, no hard sell, informative about the models.

By PETER N on 25 January 2019 | Verified purchase

very friendly and helpful boss is a great character

Reply from Bourne Valley Autos on 26/01/19

Thank you Peter it was a absolute pleasure to do business with you. And I loved my trip to Southsea to meet you and show you the car. Mark

By CRAIG B on 24 January 2019 | Verified purchase

Excellent service. Helpful team right from the start, gave fair part exchange and supplied a second hand car that met our needs perfectly.

By Jon F on 10 January 2019 | Verified purchase

Very friendly and helpful staff, visited twice to see car and then to collect, gave me a fare price for my trade in. Very happy.

Reply from Bourne Valley Autos on 14/03/19

Thanks Jon, it was a pleasure. Mark

By Larence S on 24 December 2018 | Verified purchase

Guys are very welcoming, don't hassle . I had a couple of visits looking at the cars on offer. Very open about the cars, answered all my questions and were happy for me to spend quite a bit of time (!!) with my check list crawling around my final choice. Price was very competitive, had a fresh MOT and was valeted just before I collected. Subsequently the guys have been good on some email questions post sale. I felt very comfortable and would certainly recommend - especially for Land Rover product!. Delighted with my Range Rover.

Reply from Bourne Valley Autos on 10/01/19

Hi Lawrence, Sorry for late reply I have been away skiing! Check list was quite funny but it was great to have a deal with you my friend. Thanks for the email re the key fobs, that will be really helpful. Mark

By ADRIAN H on 06 December 2018 | Verified purchase

The manager was very engaging. He agreed to meet outside of normal working hours and drove the vehicle to our house so that my wife and I could both take a test drive. The vehicle was exactly as described, very clean and was just what we were looking for. From there on he made all of the arrangements and even dropped the vehicle off at our house. Thanks guys. I would definitely recommend your services to anyone.

Reply from Bourne Valley Autos on 06/12/18

Thanks Adrian, It was my absolute pleasure to deal with you and you wife. Mark

By DINO C on 04 December 2018 | Verified purchase

This is the second car Bourne Valley cars has supplied me with, and I can honestly say that the total experience is simple, and painless! A fantastic car was supplied, and he went through all the controls with me, including all the electronic gadgets, which is totally new to me. A professional company to the last, why look anywhere but here!

Reply from Bourne Valley Autos on 05/12/18

Thanks Dino, Great to have another deal with you......and I think that was your 3rd car my friend !! Your forgetting your daughters Mini :)

By Tim V on 04 December 2018 | Verified purchase

Brilliant service. Very helpful and accommodating. Nothing seemed too much trouble.

Reply from Bourne Valley Autos on 04/12/18

Thanks Tim, Hope your wife is in more comfort now, that really is a nice car you bought there!! Mark