Customer reviews of Bourne Valley Autos

By IAN S on 26 April 2019 | Verified purchase

I saw the advert for the car i wanted to look at in the evening. You could send a message to the garage and was surprised when they rang me straight back. As i work until late all week I arranged to go over to view it on good Friday. The salesman was very helpful, told me all about the vehicle, left me to look around it and take it for a test drive. They offered me part exchange for mine no problem. When I decided to take it they did a full mot on it and kept me informed of when I could collect the car. There was no pushy sales tactics and they answered all my questions. Would highly recommend them.

Reply from Bourne Valley Autos on 26/04/19

Thanks Ian, We really appreciate your business and it great to meet you. Mark

By LEE B on 10 April 2019 | Verified purchase

This is the second car we’ve brought from bourne valley autos in 6 yrs.on both occasions we have dealt with them they have been Courteous, friendly and professional.we are very pleased with our Recent purchase and will Definitely consider them with our next purchase

Reply from Bourne Valley Autos on 11/04/19

Thank you for your Business once again my friend, its always a pleasure! Mark

By BILL G on 18 March 2019 | Verified purchase

This is the fourth vehical I have purchased from Bourne Valley Autos and found them all more satisfactory with a very flexible after sales service. Our local dealer of choice.

Reply from Bourne Valley Autos on 20/03/19

Thanks Bill, great to see you back for yet another Car bud !! You will some fun with that Merc when the sun comes out so you can put the roof down. Mark

By KATIE P on 14 March 2019 | Verified purchase

Amazing customer service, fantastic knowledge of the vehicle and extremely genuine. Post purchase, all of my requests have been dealt with promptly as well as going above and beyond to accommodate a private plate change. Wouldn’t hesitate to recommend this dealer for a truly stress free car buying process.

Reply from Bourne Valley Autos on 15/03/19

Thank you for your kind words Katie, it was absolute please to do business with you. Hope you love the new car it is a stunning Range Rover ! Mark

By DOM L on 14 March 2019 | Verified purchase

Great Service I can not fault anything. They gave me time to look at the car and test drive what more do you want. I highly recommend them to anyone as nothing was any trouble to them and hassle free with no pushing sales people.

Reply from Bourne Valley Autos on 14/03/19

Thanks Dom, It was a total pleasure doing business with you Mark

By LIBERTY O on 21 February 2019 | Verified purchase

Great experience, very easy and great car. Everything taken care of for me no hassle at all

Reply from Bourne Valley Autos on 14/03/19

Thanks for the review Liberty and lets hope that car gets you through your Test first time !! Mark

By KEN B on 03 February 2019 | Verified purchase

No pressure, very helpful friendly staff from test drive to delivery!

Reply from Bourne Valley Autos on 14/03/19

Thanks Ken, it was a pleasure to deal with you. Mark

By BARBARA E on 28 January 2019 | Verified purchase

I have purchased a car before from Bourne Valley Autos, they have always been very helpful and have made purchasing a new car an easy process

Reply from Bourne Valley Autos on 14/03/19

Thanks for coming back for another car Barbara it means a lot to us. Hope you enjoy the car it really is a nice one! Mark

By STEVE G on 28 January 2019 | Verified purchase

It was an entirely painless experience made most enjoyable by Mark who exhibited a very knowledgeable and honest appraisal of my requirements.

Reply from Bourne Valley Autos on 28/01/19

Thank you Steve, we do the very best we can. Mark

By AMANDA T on 25 January 2019 | Verified purchase

Very positive experience, no hard sell, informative about the models.