Customer reviews of Bourne Valley Autos

By BRIAN M on 04 November 2019 | Verified purchase

Honest and up front dealer. Gave me a very good deal on my purchase. Friendly and very helpful guy.

Reply from Bourne Valley Autos on 18/11/19

Thanks Brian, Glad you happy it was a fun deal. Mark

By STEPHANIE H on 22 October 2019 | Verified purchase

Part exchanged a much loved car that we had bought from this garage. Smooth transaction. First Class service.

Reply from Bourne Valley Autos on 18/11/19

Thank you Stephanie, easy deal for both of us and so glad your happy. Mark

By GLYNN M on 09 October 2019 | Verified purchase

Good to deal with and straight forward to buy from

Reply from Bourne Valley Autos on 18/11/19

Thanks Glynn, great to have a deal with you bud Mark

By ELOISE W on 26 September 2019 | Verified purchase

The best experience I’ve had buying and px a car! Cannot recommend Bourne Valley Autos enough. It was an absolute pleasure dealing with Mark - the nicest, funniest and honest dealer I have ever dealt with. Thank you so so much!

Reply from Bourne Valley Autos on 18/11/19

Well Thank you Eloise!! Got to say I never seen a customer SKIP to there new car with excitement before hahah Mark

By PEDRO D on 14 August 2019 | Verified purchase

It was a pleasure to deal with Mark and his Team. I am very pleased with the service with 5 star comunication and willingness to ensure my car left in the the best possible order.

Reply from Bourne Valley Autos on 22/08/19

We aim to please Pedro!! Glad your happy with your Defender they are great fun !

By SCOTT C on 02 August 2019 | Verified purchase

Enthusiastic and very helpful, professional and conscientious. Great experience. Very helpful on site and could not do enough

Reply from Bourne Valley Autos on 22/08/19

Thanks Scott, great to have a deal with you ! OWE and thanks for the beers!!

By SARAH M on 18 July 2019 | Verified purchase

Mark was really supportive when we decided to trade up our previous car from him!

Reply from Bourne Valley Autos on 19/07/19

Thank you Sarah and thank you for your repeat business. Mark

By CLAIRE S on 16 July 2019 | Verified purchase

Very friendly and helpful throughout the sales process. Unfortunately I noticed a small issue the day after purchasing our vehicle. M ensured the vehicle was seen by a mechanic and fixed within 24 hours. I would definitely recommend this company Many thanks

Reply from Bourne Valley Autos on 19/07/19

Thank you for your kind review Clare and sorry about the hic up with the car. All good now I hope. Mark

By Elizabeth W on 10 July 2019 | Verified purchase

We purchased a car from Mr Gates some years ago and found him to be genuine and honest. The car was an excellent purchase and we still run it as a second car now. Having been disappointed visiting some other traders recently, we returned to Bourne Valley as a trusted business, looking for a car for our son. The cars here are clearly well maintained models both cosmetically and mechanically with good history. Mr Gates goes out of his way to accommodate and we are so far happy with the new purchase. Buying a second hand car can always seem a gamble but would definitely recommend Bourne Valley as a first port of call, also knowing that any issues will be resolved under the initial 3 month warranty.

Reply from Bourne Valley Autos on 19/07/19

Thank you for your kind words Elizabeth AND your repeat business, it means a lot to us. Mark

By LORD DAVID J on 05 July 2019 | Verified purchase

Can’t recommend this company highly enough. Very friendly, helpful, no pressure selling. Excellent communication and reassurance when I needed it. 1st class service from beginning to end. Many thanks

Reply from Bourne Valley Autos on 19/07/19

Thanks for you kind words, not sure I have sold a "LORD" a car before! I am going up in the word lol Mark