Customer reviews of Bourne Valley Autos

By JAMES S on 06 April 2017 | Verified purchase

Put a deposit down on a 2000 SLK Merc - lovely car & great condition for its age.. drives perfectly aswell. Jack and the other gent in the office were very friendly and helpful. Would recommend to anyone.

Reply from Bourne Valley Autos on 17/10/17

Thanks James

By JOHN M on 01 April 2017 | Verified purchase

Friendly, no nonsense, no waffle, good value. I'd recommend them.

By DAVID L on 03 March 2017 | Verified purchase

straight forward dealer no problems

Reply from Bourne Valley Autos on 04/03/17

Thanks David. It was a pleasure

By Mike F on 23 February 2017 | Verified purchase

Thoroughly impressed from initial call for advice to collection of vehicle. A friendly & helpful approach which gave a fantastic overall outcome. Would have no hesitations in recommending Bourne Valley Autos.

Reply from Bourne Valley Autos on 24/02/17

Thanks Mike, Glad we could help and we hope you enjoy your new Wheels Mark

By JADE N on 23 February 2017 | Verified purchase

Mark couldn't have been more helpful or flexible; we got a great new car at the perfect price for us.

Reply from Bourne Valley Autos on 23/02/17

Thanks Jade, It was a pleasure doing business with you Mark

By James H on 15 February 2017 | Verified purchase

Fantastic customer service from beginning to end. Friendly sales persons and no 'high pressure' sales tactics at any point. Would reccomend to anyone.

Reply from Bourne Valley Autos on 16/02/17

Thank you James, it was a pleasure doing business with you. Mark

By SARAH JANE J on 23 November 2016 | Verified purchase

Exceptional customer service and very trustworthy, I would highly recommend BVA and will be contacting them again in the very near future.

Reply from Bourne Valley Autos on 15/02/17

Thank you.

By Sally P on 17 May 2019 | Purchase not verified

In early May I spotted an advert in AutoTrader for a 4x4 that I though I wanted so I popped along for a test drive but decided that, despite its immaculate condition, it just wasn't for me. The garage owner suggested that I test drive a very smart looking BMW 520d sitting proudly on the forecourt with a very reasonable price tag...... Now I'm really not a BMW kinda girl so initially said no, but he convinced me that it was worth a test drive. He was 100% right as I bought it a couple of days later!!! The garage owner was extremely accommodating of my every request, was more than fair in his offer of park exchange and he produced everything he promised. The car is exactly as sold, purrs like a kitten and I honestly couldn't be happier! I wholeheartedly recommend this garage who now have my repeat custom for life!

Reply from Bourne Valley Autos on 21/05/19

Hi sally, Thank you so so much ! I think that is the best review we have ever had, all I would say is it was a absolute please to meet you and a pleasure also to have a deal with you and make you so happy. Hope to see you again Mark x

By Ken S on 10 April 2019 | Purchase not verified

No high pressure selling, plenty of time to have a good look around the car and long test drive to make sure the car suited our needs. They are very pleasant to deal with and very good at dealing with after sales problems. We will have no hesitation buying from them again.

Reply from Bourne Valley Autos on 11/04/19

Thanks Ken, great to meet you and so glad we could strike a deal!! Mark

By Deano F on 14 January 2019 | Purchase not verified

I turned up just to look see what was available. On word of mouth from other buyers. I was not disappointment. I found the manager and staff to be friendly and approachable. They could not do enough to make me feel at ease. Within a very short period of time we agreed terms which everyone was happy with. I now own an Audi A4. Wow!!!!!! outstanding.

Reply from Bourne Valley Autos on 14/03/19

Thanks Deano, is that the 3rd or 4th car from us now ? Means a lot bud thank you very much for coming back. Mark