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Customer reviews of Bourne Valley Autos

At Bourne Valley Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Bourne Valley Autos

Bourne Valley Autos
5
4.9

Based on 155 customer reviews

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  • 5

    Delighted customer

    By MATTHEW A on 08 July 2019 | Verified purchase

    Bourne valley autos were great, friendly chap not over sales based and he actually took a fair amount of time to answer all of questions and didn’t seem to be rushed. Excellent service and would use again .... Matt

    Reply from Bourne Valley Autos on 19/07/19

    Cheers Matt ! Is that car 5 from us now ? Great customer to have and we hope you keep coming back my friend ! Mark


  • 5

    1st Class service

    By LORD DAVID J on 05 July 2019 | Verified purchase

    Can’t recommend this company highly enough. Very friendly, helpful, no pressure selling. Excellent communication and reassurance when I needed it. 1st class service from beginning to end. Many thanks

    Reply from Bourne Valley Autos on 19/07/19

    Thanks for you kind words, not sure I have sold a "LORD" a car before! I am going up in the word lol Mark


  • 5

    Fantastic service

    By Keith P on 26 June 2019 | Verified purchase

    Fantastic service from start to finish from mark and his team when buying my 4x4 nothing was to much hassle I highly recommend bourne Valley autos

    Reply from Bourne Valley Autos on 26/06/19

    Cheers Keith, Its great to have you as a customer and hope the 4X4 does what it was bought for. Glad to here the Mrs likes it to..... pwew!! Mark


  • 5

    Happy customer.

    By LINDA E on 17 June 2019 | Verified purchase

    Great service. Have been looking for a particular car. Bourne Valley Autos sent video of this model. Brilliant communication from start to completing purchase.

    Reply from Bourne Valley Autos on 26/06/19

    Hi Lin, Thanks for your custom once again !! Not sure if that's the second or third you have bought from us. I have to confess it was more luck than my hard work that you asked for that particular car the day I got offered one LOL But its lovely when it all fall into place like that, thanks once again. Mark


  • 5

    Bourne Valley does it again !

    By KEN H on 17 June 2019 | Verified purchase

    Over the years I have bought several cars from Bourne Valley and always had an excellent service so when I was looking for something a little special I had no hesitations in calling Mark. I had my heart set on a Bentley Continental and called Mark to see if he could help. He really came up trumps this time finding me exactly what I wanted and within my budget. The car is simply stunning, fully valeted and even better than he said it was. I am now the proud owner of a beautiful car! If you are a little nervous about buying a used car then you are quite right to be. There are many unscrupulous people out there who will take your money and forget you. Be reassured, Mark at Bourne Valley is not one of them. He truly believes a customer is for life! Once you have gone to Bourne Valley, you won't go anywhere else !!

    Reply from Bourne Valley Autos on 17/06/19

    WOW Thank you Ken, that's possibly the best review I have ever had, I am both flattered and proud of that. It has been a total pleasure to have you as a customer. Mark


  • 5

    Brilliant service

    By DENISE S on 11 June 2019 | Verified purchase

    Very friendly people and very happy to help . I would highly recommend buying from these guys.

    Reply from Bourne Valley Autos on 13/06/19

    Thank you Denise, it was a absolute pleasure. Mark


  • 5

    Superb service

    By KEVIN H on 23 May 2019 | Verified purchase

    Very helpful. Staff couldn't do more to assist us buying the car we needed. We tried 4 different models including test drives. The owner had excellent communication with us. I highly recommend this garage.

    Reply from Bourne Valley Autos on 28/05/19

    Hi Kev, many thanks for your business and your very kind review! Hope to see you again. Mark


  • 5

    Car buying made easy

    By IAN S on 26 April 2019 | Verified purchase

    I saw the advert for the car i wanted to look at in the evening. You could send a message to the garage and was surprised when they rang me straight back. As i work until late all week I arranged to go over to view it on good Friday. The salesman was very helpful, told me all about the vehicle, left me to look around it and take it for a test drive. They offered me part exchange for mine no problem. When I decided to take it they did a full mot on it and kept me informed of when I could collect the car. There was no pushy sales tactics and they answered all my questions. Would highly recommend them.

    Reply from Bourne Valley Autos on 26/04/19

    Thanks Ian, We really appreciate your business and it great to meet you. Mark


  • 5

    Great service

    By LEE B on 10 April 2019 | Verified purchase

    This is the second car we’ve brought from bourne valley autos in 6 yrs.on both occasions we have dealt with them they have been Courteous, friendly and professional.we are very pleased with our Recent purchase and will Definitely consider them with our next purchase

    Reply from Bourne Valley Autos on 11/04/19

    Thank you for your Business once again my friend, its always a pleasure! Mark


  • 5

    Bourne Valley Autos trustworthy local dealer.

    By BILL G on 18 March 2019 | Verified purchase

    This is the fourth vehical I have purchased from Bourne Valley Autos and found them all more satisfactory with a very flexible after sales service. Our local dealer of choice.

    Reply from Bourne Valley Autos on 20/03/19

    Thanks Bill, great to see you back for yet another Car bud !! You will some fun with that Merc when the sun comes out so you can put the roof down. Mark